• There’s a surefire way to get a sale, attract a customer and retain a customer, a client, a donor – That way? It’s simple. [...]

  Gimp Rant 7: Caring IS Customer Service

  May 4, 2011
• Hey all, Well, the ongoing saga of my efforts to simply get my trash picked up took a new turn tonight as I joined in with the Devon Neighborhood [...]

  The Gimp Gets Trashed – Another Round

  April 12, 2011
• Honoring my commitment to provide my readers with an accurate and honest look at my experiences with customer service and dealing with the real [...]

  The Gimp Gets Trashed: The Follow-Up

  June 1, 2010
• Business Name: City of Indianapolis, Dept. of Public Works Location: Indianapolis, IN Date: May 21-27, 2010 Accessibility- *1/2 [...]

  The Gimp Gets Trashed

  May 27, 2010

• Business Name: Bureau of Motor Vehicles, Lawrence Branch Location: 8015 Pendleton Pike, Lawrence Date/Time: April 17, 2010 Accessibility- ***1/2 [...]

  The Gimp Registers a Vehicle

  April 17, 2010